MEET Our Team
Norm
Norman St. Hilaire, Jr.
President / Educator
Norman administrates the online education and training content and is the architect of TPA presentation-design.
As the primary instructor for all online activities, his passion, mentorship and coaching skills engages all students with the will to invest-in-learning the trade/business of plumbing, gas-fitting, laws, regulations and math. His instruction and primary goal is to teach you how to do it right the first time.
Norman is a former Associate Executive Director of the Commonwealth of Massachusetts Board of the Examiners of Plumbers and Gas-fitters, the Plumbing Code Coordinator for the International Association of Plumbing and Mechanical Officials-IAPMO, Education Director for Quench USA and Town of Danvers, West Newbury Plumbing and Gas-fitting Inspector. He has also functioned as a fire investigator, instructor, code and licensing consultant.
Norman’s experience encompasses 40+ years in the plumbing, gas-fitting and building trades.
ERIC
Eric Tinney
Vice President / Operations Manager
Eric has gained over 20 years of experience in plumbing, electrical, and building trades. Bringing a wealth of experience and expertise to his role as Operations Manager at The Plumbing Academy, Inc. his career journey reflects a deep commitment to the trades, spanning various roles that have equipped him with diverse skills.
Eric has dedicated himself to fostering the next generation of plumbers and gas-fitters in the Commonwealth. His role as Operations Manager focuses on overseeing daily business operations, student licensing consulting, and providing educational guidance. This dual focus on industry expertise and educational leadership positions Eric as a pivotal figure in bridging practical knowledge with educational standards within the plumbing profession.
Laurie-ann
Laurie-Ann St. Hilaire
Executive Administrator /
Director of Advertising & Marketing
Laurie-Ann is a highly skilled Executive Administrator at The Plumbing Academy, Inc., with extensive experience in managing administrative operations. She excels in supporting high-level executives while also leading as the Director of Marketing, Advertisement & Promotions (MAP) and the Website Coordinator.
Known for her exceptional organizational skills, attention to detail, and excellent time management, Laurie-Ann ensures smooth communication and efficient workflows across the organization. Her deep expertise in academy technologies allows her to streamline processes and enhance productivity. As a strong leader, Laurie-Ann fosters a collaborative work environment, inspiring teamwork and motivating her peers. She is highly trusted to handle sensitive information with discretion and confidentiality.
Dedicated to continuous learning and professional growth, Laurie-Ann actively seeks opportunities to further her skills. Her professionalism, leadership, and commitment make her an invaluable asset, contributing to the ongoing success and positive atmosphere at The Plumbing Academy, Inc.
John
John Haley
Education Media
Production Engineer
John is a seasoned multimedia content creator with a passion for educating and empowering individuals in the plumbing industry. As the creative force behind The Plumbing Academy, Inc.'s media content, he plays a pivotal role in shaping the learning experience for students enrolled in the academy.
With a background spanning various trades, John brings a wealth of practical knowledge to his content creation endeavors. Having worked both as a skilled technician and a meticulous estimator, he possesses a unique perspective that resonates with learners seeking comprehensive understanding in the field.
John's mission is clear: to provide learners with the tools they need to succeed in the plumbing industry. Through his dedication, expertise, and creative prowess, he endeavors to make complex concepts accessible and inspiring, enriching the learning journey for all associated with The Plumbing Academy, Inc.
Katherine
Katherine Haley
Assistant Education Media
Production Specialist
Katherine works as an Assistant Education Media Production Specialist for internal clients of the Plumbing Academy. She draws upon her experience in digital media editing to assist in the creation of content to help students achieve their goals. Katherine is the recipient of multiple awards in academic excellence for documentary filmmaking and digital media.